Grace Queens Reviews

Gracequeens.com offers a range of women's clothing with prices that cater to various budgets. The website features affordable options for everyday wear, as well as more premium selections for formal occasions. They provide worldwide shipping and have a 30-day guarantee on purchases. For added convenience, customers can enjoy free shipping on orders over US$49.99. It's advisable for shoppers to review the size chart carefully before making a purchase to ensure the best fit, as sizes may vary slightly due to manual measurement.

Gracequeens.com, a fashion studio, is known for its wide range of women's clothing. Among their popular products are bodycon dresses, casual dresses, and blazers. They also offer a variety of blouses, denim, and cocktail dresses. The studio emphasizes the importance of following the size chart to ensure a proper fit and suggests cold water hand washing for garment care. With a focus on both style and practicality, Gracequeens.com aims to provide fashionable options for every occasion.

Gracequeens.com offers a variety of payment options for customer convenience. Customers can pay for their orders using Visa and MasterCard credit cards, which are accepted as secure payment methods. This includes all types of credit or debit cards. However, personal checks and money orders are not accepted. The website takes security measures seriously to ensure that customer details are protected. Transactions are subject to validation and authorization by both the merchant and card issuers to maintain security and prevent fraud.

Gracequeens.com has a 28-day return policy, which allows products to be returned within 28 days after they have been received. A product may be exchanged for another product or returned for a refund. Customers will be charged only once for shipping costs (this includes returns); no restocking fee will be charged for the return of the product. If a product is received damaged, customers should notify the company immediately for assistance. As for the shipping policy, standard shipping takes 5-10 days after processing, which excludes weekends and holidays. Free shipping is available for orders over $49. For urgent deliveries, express shipping options like DHL are available at an additional cost, which varies depending on the country.

Customer reviews for Gracequeens.com are available on Trustpilot, where the site has an average rating of 3.2. However, it is important to note that there is a single review listed, which is negative. The customer reported a poor experience, mentioning issues with communication and product quality. The review suggests that the product received did not match the expectations set by the website's description, and attempts to contact the company were unsuccessful. Additionally, the Better Business Bureau (BBB) profile for GraceQueens indicates that there have been advertising concerns and customer complaints filed against the business. The BBB has not accredited the business, and it currently holds an F rating due to the company's failure to respond to requests for substantiation or modification of their advertised claims.

Gracequeens.com has a 28-day return policy where products can be returned within 28 days after receipt. A product may be exchanged for another product or returned for a refund. Customers will only be charged once for shipping costs (this includes returns); no restocking fee will be charged for the return of a product. If a product is received damaged, customers should notify the company immediately for assistance. Order cancellation is possible within 24 hours of purchase for a full refund. After 24 hours, but before shipment, a partial refund is offered after a 15% cancellation fee. Orders that have been shipped cannot be cancelled.